Q1. What is Web hosting?

Q2. What types of Email accounts do you support?

Q3. What is Virtual Hosting?

Q4. What is a Domain Name?

Q5. Why don't you offer unlimited space?

Q6. What exactly is disk space?

Q7. How do I track how many hits my website gets?

Q8.  What are ASP, .Net, PHP, Perl etc.?

Q9. What is MySQL, MS SQL, Access etc?

Q10. Do I have to change my domain if I get a new host?

Q11. Will there be forced advertising on my site - things like banner ads or pop-up ads?

Q12. What is Domain Parking?

Q13. What is PayPal?

Q14. What are sub-domains?

Q15. How do I upload my site online?

Q16. What is the difference between UNIX hosting and Windows hosting?

Q17. I have a fast internet connection (DSL/cable) - can I just host my own site?

Q18. Why don't I just go with the cheapest hosting?

Q19. Is there anyway for me to speed up the page load time?

Q20. How much hosting experience does your company have?

Q21. Are you reselling space on Shared servers?

Q22. Can I have additional hard disk space?

Q23. Can Silverland move my content from my previous host?

Q24. If I don't have my own domain and don't plan to purchase one. How will my site be setup?

Q25. Do you provide usage statistics?

Q26. What about SPAM protection?

Q27. What custom features can I use to handle e-mail?

Q28. How can I send e-mail?

Q29. Can I run mailing lists with my account?

Q30. Can I run a chat server, an IRC client or bot, a public counter or statistics system, a streaming media server or a banner exchange using Silverland's services?

Q31. What if there is a major power outage or natural disaster?

Q32. How can you be contacted?